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Terms of Service

In General
Joy Organics LTD (“https://joyorganics.com”) owns and operate this Website. This document governs your relationship with https://joyorganics.com (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
This Website may contain links to other websites (the “Linked Sites”), which are not operated by https://joyorganics.com. https://joyorganics.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

Privacy Policy
Our privacy policy, which sets out how we will use your information, can be found at https://joyorganics.com/privacy-policy/. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

Prohibitions
You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and https://joyorganics.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Software and Content
The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of https://joyorganics.com or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by https://joyorganics.com and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to contract with https://joyorganics.com you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. https://joyorganics.com retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be https://joyorganics.com or may in some cases be a third party. Where a contract is made with a third party https://joyorganics.com is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

(a) Our Contract
When you place an order, you will receive an acknowledgment e-mail confirming receipt of your order: this email will only be an acknowledgment and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

(b) Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

(c) Payment
Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

(d) Returns and Refunds

Ever since Joy was a young child she has had a strong sense of family values. She carries those family values into her business, where she treats her customers like family. She wants you to experience the benefits of her premium PCR Hemp Oil products. If you use any of her products for 30 days and don’t feel better, Joy will insist that we give you a full refund. Simply send an email to refunds@joyorganics.com, fill out our contact form or call us at 833-569-7223. If you email us or fill out the contact form, you will get an email confirmation back within 12 hours, 365 days a year, confirming your return has been processed.

Disclaimer of Liability
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law https://joyorganics.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect https://joyorganics.com’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

Disclaimer as to ownership of trade marks, images of personalities and third party copyright
Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with https://joyorganics.com and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to https://joyorganics.com.

Indemnity
You agree to indemnify, defend and hold harmless https://joyorganics.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

Variation
https://joyorganics.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

Invalidity
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

Complaints
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Entire Agreement
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and https://joyorganics.com. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of https://joyorganics.com.

  • Testimonials:

    “I have really enjoyed dealing with the service department at Joy Organics, there has never been a time that I have called that someone didn’t call or message me back immediately. When you have a business and you deal with other companies it’s always a good feeling knowing no matter what question you ask, to know you will get a in-depth answer. I love this about Joy Organics. They are always on point!”

    Lester / The Hair Zone & Nail Spa

     

    “Wonderful Group to work with. Everything from fantastic products, prices, customer support, beautiful packaging to fast, friendly service. Joy Organics is family and feels like family! And why it is included in my line of ‘Paulines Preferred’.”

    Pauline / Paulines Preferred

     

    “People on CBD related FB pages have messaged me asking what company I decided to go with. Of course I tell them Joy Organics! We all had miserable experiences that ranged from not receiving all items ordered to lackluster customer service. I couldn’t take it any longer so I did a Google search and that’s when I came across Todd’s videos on YouTube. I was totally blown away by his honesty on what to look for in a CBD supplier and the obstacles to watch out for along the way. Most importantly, how to get approved for a merchant account! Not to mention the customer is always right philosophy. Becca and Alyx are prompt to answer any emails. I couldn’t ask for a better support team and that’s why I will continue doing business with Joy Organics.”

    -Robin Hood / Lone Star Organic

     

    “Joy Organics is an all around class-act!! They are always cheerfully willing to answer any of my questions, and are always prompt in shipping their premium CBD products! I am sincerely honored to be part of this caring, top-notch team of professionals!”

    -Sonja Broderick / Apache Junction

     

    “I am a wholesale partner with Joy Organics and am so pleased to be in partnership with such a wonderful company and caring group of people. The knowledge that is encompassed within this group of people for their product is amazing to me. I am learning on a daily basis as they are constantly sharing their knowledge with us. Someone is always available to answer questions. The turn around time from order to delivery of Joy Organics is incredibly fast, accurate,and nicely packaged. If you are looking to partner up in a wholesale capacity with a professional and caring business,look no further. You found it!”

    -Venus Warner

     

    “In early November 2018 we decided to start looking for a supplier to add to our Specialty Food Store CBD products. We as most people do now Google Organic CBD and we found number of suppliers. Next, we contact some of them and when we contacted Joy Organic after reviewing their webpage, we know we had found the supplier for our store. We pride ourselves on our customer experience. We found the same type of experience for Joy Organic. We have been providing some of there products to our guests with overwhelming ratification.”

    -Richard Morgan / The Tree of Oil LLC

  • Wholesale Partner FAQ’s:

    DO YOU PROVIDE EXPRESS DELIVERY?
    Yes. Just select your desired shipping method during checkout. There is an extra charge for express shipping.

    HOW QUICKLY ARE WHOLESALE ORDERS SHIPPED?
    All orders received by 12 PM MST Monday-Friday are shipped same day. Orders placed after 12PM MST or on the weekend will ship on the next business day.

    CAN YOU SHIP TO P.O. BOXES?
    Yes.

    CAN YOU SHIP OUTSIDE THE U.S.?
    No. We are currently only shipping within the US.

    I LIVE CLOSE TO YOUR STORE. CAN I PICK UP MY ORDER?
    We do not provide order fulfillment from our store, but if you are in a jam and need some products quickly, send an email to wholesale@joyorganics.com and we will do everything we can to help you.

    WHAT IS YOUR RETURN POLICY ON WHOLESALE ORDERS?
    We offer a 30 day return period on all orders.

    WHAT IS ONE OF MY CUSTOMERS RETURNS ONE OF THE PRODUCTS?
    Please give your customer a full refund, then email us at wholesale@joyorganics.com and we will send you a replacement at no charge.

    HOW DO I BECOME KNOWLEDGEABLE IN SELLING YOUR CBD PRODUCTS TO MY CUSTOMERS?
    Read our website and Ultimate CBD Guide. You can also check out product videos posted by Todd Smith (Joy’s husband) here.

    DO YOU HAVE BROCHURES?
    Yes. We will include one of our full-color tri-fold brochures for each product purchased. Order 50 products and you will get 50 brochures. Additional brochures are available for purchase.

    DO I NEED A SPECIAL LICENSE TO SELL HEMP OIL PRODUCTS?
    We are not aware of any city, county or state that requires a special license to sell our THC-free hemp oil products.

    WHAT DO YOU REQUIRE FROM THE RETAILERS WHO SELL YOUR PRODCUTS?
    You will need to sign our Wholesale Reseller Agreement.

    DO YOU OFFER TAX-EXEMPT ORDERS?
    Yes. Please provide us with a copy of your Tax Exempt Certificate for your state.

    WHAT WOULD CAUSE YOU TO TERMINATE A RELATIONSHIP WITH A WHOLESALE PARTNER?
    As long as you are operating with integrity, representing the Joy Organics brand with class and not making medical claims, we will have a great relationship.

    CAN YOU HELP ME SET UP MY WEBSITE?
    Yes. We have a third party team that can help you design and build your website.

    DO YOU HAVE ANY PRODUCT PHOTOS I CAN USE FOR MY WEBSITE/MARKETING?
    We have a great photo file that is updated weekly with product visualizations, lifestyle photos, and many more!

    CAN WE USE THE MATERIAL ON YOUR WEBSITE?
    You are free to use any material listed on our website. We recommend rewording content so that you do not get flagged by Google.

    DO YOU OFFER DROP SHIPPING?
    Yes. Ask our wholesale team about the details of our Drop Shipping program.

    WHAT IS YOUR SUGGESTED RETAIL VALUE?
    As a wholesale partner, you are required to offer our products at retail value as listed on our site. You may up prices if you would like.

    CAN I SELL YOUR PRODUCTS ON AMAZON, EBAY, ETSY, OR OTHER SALE SITES?
    No. We do not allow Joy Organics to be sold on any sales site. If you would like to sell our products online, your site must be approved by our team prior to purchasing.

    DO YOU OFFER ANY SAMPLES TO OFFER MY CUSTOMERS?
    Yes. Salve, softgels, and skin care samples that are available to purchase. We are currently working on samples for the rest of our products as well.

    CAN I CLAIM A TERRITORY?
    No. We do not promise territories to our partners.

    DO YOU HAVE A MERCHANT PROCESSOR I CAN USE?
    Yes. We can introduce you to a great team that will help you set up your merchant processor.

    WHO SHOULD I OPEN A BANKING ACCOUNT WITH?
    Speak with one of our team members today to discuss which bank would be best for you.

    DO I NEED TO OFFER A LIABILITY INSURANCE BY SELLING YOUR PRODUCTS?
    We recommend keeping insurance in case of theft or an accident, but as long as you do not tamper with any of the products, you do not need to carry liability insurance.

    DO YOU OFFER A NON-COMPETE CLAUSE?
    No.

    CAN I OFFER MY OWN PROMOTIONS?
    You are able to offer set promotions as outlined in the Wholesale Reseller Agreement if you have a store location. E-Commerce sites cannot offer promotions.

    I FEEL AS THOUGH I WILL BE COMPETING WITH YOUR ONLINE STORE. WHAT ARE YOU DOING ABOUT THIS?
    We have found that 90% of customers will not switch to a different retailer just because of the brand name. We recommend building a solid relationship with your customers. If you own a store where customers can come in the learn about Joy Organics, we will add you to our City Pages. This is a great way Joy Organics can help with your marketing efforts and send business your way!

    DCAN I ALSO SIGN UP FOR THE AFFILIATE PROGRAM?
    Yes! In fact, we recommend it. All active wholesale partners are automatically approved to become affiliates.

    WHAT IS THE STORAGE LIFE OF YOUR PRODUCTS?
    We guarantee potent products for up to 18 months.

    DO YOU SELL BULK CBD?
    Yes. Please reach out to our team to connect to our bulk department.

    WHAT ARE YOUR BEST SELLERS?
    Contact one of our team members to find out which products are selling best right now!

  • OUR UNIQUE PROCESS

    Joy’s processes ensure that her products provide an effective solution while remaining at an affordable price point.

    Each of our hemp oil droplets is between 4 to 200 times smaller than the industry standard. This means that they’re more easily absorbed into the blood whether consumed orally or applied to the skin.

    Our solution was to create a water-soluble nanoemulsion technology. This patent-pending technology transforms active compounds into nano-sized emulsions.

    Our highly bioavailable products are not only extremely effective, they’re also extremely economical. You’ll get the same results from a much smaller amount of what we create than you would from our competitors. This is better for you and your wallet.

  • JOY’S STORY

    Joy is a wife, mom and grandmother. As a self-proclaimed “health nut”, her story begins in a place that many of us know very well – persistent pain and trouble sleeping.

    While researching natural solutions, Joy learned of the benefits of CBD and began trying the top brands.

    What she found was distressing: only one of the seven biggest CBD oil brands gave her the relief she desired.

    After more research, the answer became obvious. Today’s CBD oil industry is a mess. There is minimal government oversight. No enforcement of false label claims and a huge variety of ineffective extraction and delivery methods.

    As Joy’s frustration grew, so did her passion for creating a product people could trust. She then put together her team to create the most pure, organic, and bioavailable THC-free full spectrum hemp oil on the market.

  • 12 BENEFITS OF JOY

    Zero THC – THC is the psychoactive compound in Marijuana
    Free Shipping – Complimentary shipping anywhere in the US.
    No Risk – All products come with a 30 day money back guarantee.
    High Absorption – Our softgels are 4x more absorbable than a standard tincture oil.
    World-Class Customer Support – Here for you to make sure your questions are answered!
    USA Proud – All products are organically grown, processed and manufactured in the USA.
    Full Spectrum – All products include all of the cannabinoids present in the hemp plant.
    Pharmaceutical Grade – Our products considered pharmaceutical grade because they are manufactured in a GMP certified facility by the FDA.
    Consistency – All our hemp oil comes from the exact same extraction process in the same facility, which ensures consistency.
    Every Batch is Tested – Each batch is tested to ensure the highest quality hemp oil available without any metals, pesticides or THC.
    Chromatography Process – Only company in the world with the chromatography process which removes THC, waxes and chlorophyll and leaves all the cannabinoids, terpenes and flavonoids
    Family Owned & Operated – Our company owned and managed by Joy’s family.
    Veteran Friendly – All three of Joy’s brother’s served in the US military.

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