Joy Organics Privacy Policy

Privacy Policy

Effective Date: 05/27/2026

Joy Organics, LLC (“Joy Organics,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website, purchase our products, or otherwise interact with us.

This Privacy Policy is intended to comply with applicable United States privacy laws, including those in California, Colorado, Connecticut, Utah, Virginia, and other states that provide consumers with privacy rights and protections.

1. Information We Collect

We may collect the following categories of personal information:

Identifiers: name, email address, phone number, billing and shipping address
Commercial information: products purchased and order history
Payment information: processed securely through third-party payment processors
Internet or electronic activity: IP address, browser type, device identifiers, and website interactions
Customer service communications: support inquiries and correspondence
Marketing preferences: communication settings and preferences
Quiz responses and preferences: information voluntarily submitted through quizzes, surveys, or interactive website tools, including product interests, wellness preferences, and related responses

We do not knowingly collect personal information from children under the age of 13.

2. Sources of Information

We collect personal information from:

You directly when you place an order, create an account, or contact us
Your interactions with our website and emails
Service providers and technology partners that help operate our business

3. How We Use Personal Information

We use personal information to:

Process and fulfill orders
Provide customer service and support
Communicate with you regarding purchases, promotions, and updates
Improve our website, products, and services
Conduct analytics and performance measurement
Detect fraud and protect security
Comply with legal and regulatory obligations

4. Disclosure of Personal Information

We may disclose personal information to:

Service providers who perform services on our behalf
Payment processors, shipping carriers, and technology vendors
Analytics and technology partners for website measurement, performance analysis, and site improvement
Quiz and engagement platform providers, such as LeadQuizzes, that help us provide interactive website experiences and analyze user engagement
Government authorities when required by law

We do not sell personal information for monetary consideration.

Joy Organics may use third-party analytics, marketing, and advertising technologies, including cookies, pixels, and similar tracking tools, to understand customer interactions, measure advertising performance, improve marketing campaigns, and enhance user experience. These technologies may support targeted advertising or cross-context behavioral advertising as defined under certain state privacy laws.

Consumers may exercise applicable privacy rights and opt-out choices as described in the “Your Privacy Rights” section below.

5. Sensitive Personal Information

Joy Organics does not use or disclose sensitive personal information for purposes of profiling, inferring characteristics unrelated to our services, or unlawful discrimination.

Certain information voluntarily submitted through quizzes, surveys, or customer interactions may relate to wellness interests, preferences, or product goals. Any such information is used only to provide requested services, personalize user experiences, improve our products and services, and comply with applicable law.

Joy Organics does not use sensitive personal information to infer characteristics for unrelated advertising purposes.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Operate and maintain our website
Analyze traffic and user behavior
Support website functionality and performance
Improve user experience and site effectiveness
Measure marketing and advertising performance
Support interactive website features, including quizzes and engagement tools

We may use third-party service providers and technologies, including LeadQuizzes and similar engagement platforms, which may collect information regarding quiz participation, page interactions, device information, IP address, browser activity, and related analytics data.

We may also use third-party analytics and advertising technologies, including cookies and pixels, to better understand customer engagement and improve marketing effectiveness.

You may control cookies through your browser settings and, where available, through our privacy preference tools.

We recognize Global Privacy Control (GPC) signals where required by law.

7. Your Privacy Rights

Depending on your state of residence, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Obtain a copy of your information in a portable format
Opt out of certain data sharing activities, where applicable
Limit the use of sensitive personal information
Not be discriminated against for exercising your privacy rights

You may exercise these rights by visiting:

Your Privacy Choices:
https://joyorganics.com/pages/data-sharing-opt-out

Or by contacting us at:
support@joyorganics.com

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to:

Provide our products and services
Maintain customer accounts
Process transactions
Provide customer support
Comply with legal and regulatory obligations
Resolve disputes and enforce agreements

In general:

Customer account and purchase information is retained as required for business and legal purposes
Marketing communication data is retained until a user unsubscribes or opts out
Customer service communications may be retained for quality assurance and dispute resolution
Website and analytics data may be retained in aggregated or de-identified form where feasible

When personal information is no longer required, we securely delete or de-identify it.

9. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.