Privacy Policy

At Joy Organics, your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website, blog, or app. We’re committed to protecting your data and giving you clear choices about how it’s used.

Quick Summary: What This Policy Covers

• What personal information we collect
• How we use that information
• How cookies and tracking technologies work
• What third parties we partner with
• Your privacy rights under U.S. law (including CCPA/CPRA)
• How to access, update, or delete your data
• How we protect your information
• How to contact us

What Personal Information We Collect

When you visit or use our site, we may collect the following information:

• Name
• Email address
• Mailing address
• Phone number
• IP address
• Device and browser details
• Other information you provide while browsing or making a purchase

We may collect this data directly (e.g., through forms or purchases) or automatically (e.g., through cookies or analytics tools).

When We Collect Information

We collect personal data when you:

• Place an order
• Register an account
• Subscribe to our newsletter
• Fill out a form or survey
• Use live chat or contact customer support
• Browse the site

How We Use Your Information

We may use your information to:

• Personalize your shopping experience
• Improve our website and customer service
• Fulfill orders and respond to support requests
• Send newsletters, promotions, or review requests
• Administer contests, giveaways, or surveys
• Improve site security and analytics

We do not directly store or process payment information. All transactions are securely handled by PCI-compliant third-party processors.

How We Protect Your Information

We use industry-standard security practices to protect your data, including:

• SSL encryption on all sensitive communications
• Firewalls and secure server environments
• Limited access to data by authorized personnel only

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Save your preferences for future visits
• Analyze site traffic and user behavior
• Enable remarketing through platforms like Google and Meta

You can disable cookies via your browser settings. Please note that doing so may limit certain site features.

To manage or opt out of third-party tracking, visit:

• Google Ads Settings
• Google Analytics Opt-Out Browser Add-On
• Network Advertising Initiative

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except trusted service providers who assist in operating our website and servicing you, under strict confidentiality agreements.

Third-Party Links

Occasionally, we may include links to third-party sites. These sites have separate privacy policies, and we are not responsible for their content or practices.

Google & Meta Tracking

We use tools like Google Analytics, Google AdSense, and Meta Pixel to:

• Track site usage and demographics
• Serve personalized ads based on browsing behavior
• Improve marketing effectiveness

These third parties may use cookies or identifiers to collect anonymous data.

Your Privacy Rights

California Residents (CCPA & CPRA)

If you reside in California, you have the right to:

• Know what personal data we collect and how we use it
• Request access to or deletion of your data
• Correct inaccurate personal information
• Opt out of the sale or sharing of personal information (we do not sell data)
• Limit the use of sensitive personal information (we do not use sensitive data for profiling or marketing)
  
  

To make a request, email: support@joyorganics.com

General Data Protection Regulation (GDPR)

While our services are intended primarily for U.S. residents, we respect the privacy rights of EU/EEA users. If you are an EU resident and wish to exercise your rights under GDPR (e.g., access, rectification, erasure, or objection), please contact: support@joyorganics.com

Children’s Privacy (COPPA)

We do not knowingly collect or market to children under 13. If we learn we’ve collected data from a child, we will take immediate steps to delete it.

Do Not Track (DNT) & Global Privacy Control

Some browsers offer “Do Not Track” settings. While many websites no longer respond to DNT signals, we honor opt-out requests via tools likeGlobal Privacy Control.

Email Communications (CAN-SPAM Compliance)

We may collect your email to:

• Send updates, order confirmations, or promotional emails
• Respond to inquiries or feedback

To unsubscribe, click the “unsubscribe” link in any marketing email or email us at support@joyorganics.com. We never use deceptive headers or false claims in our emails.

Breach Notification

In the unlikely event of a data breach, we will notify affected users via email within 7 business days.

Policy Updates

We may update this Privacy Policy as needed. The “Effective Date” at the top of this page will reflect the latest changes. Continued use of the site after updates constitutes your acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Email: support@joyorganics.com
Mailing Address:
Joy Organics
2519 S Shields St, STE 1042
Fort Collins, CO 80526