Privacy Policy

Effective Date: November 6, 2025

At Joy Organics, your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website, blog, or app. We are committed to transparency, lawful data practices, and giving you clear choices about how your information is used.

Quick Summary: What This Policy Covers

• What personal information we collect
• How we use that information
• How cookies and tracking technologies work
• How we may work with third-party service providers
• Your privacy rights under U.S. law (including CCPA/CPRA)
• How to access, update, or delete your data
• How we protect your information

• How to contact us

What Personal Information We Collect

When you visit or use our site, we may collect personal information such as:

• Name
• Email address
• Mailing address
• Phone number
• IP address
• Device and browser information
• Purchase history
• Account preferences
• Any information you voluntarily provide via forms, surveys, support requests, or blog comments

• Information related to participation in loyalty, rewards, or discount programs

This information may be collected directly (e.g., through orders or sign-ups) or automatically (e.g., via cookies, pixels, or analytics tools).

When We Collect Information

We may collect information when you:

• Place an order
• Create or manage an account
• Subscribe to our newsletter
• Contact customer support or use live chat
• Browse or interact with our website content
• Participate in promotions, surveys, or loyalty programs

• Submit a form, comment, or review

How We Use Your Information

We may use your personal information to:

• Personalize your shopping experience
• Fulfill orders and respond to inquiries
• Improve website functionality and customer service
• Manage and analyze loyalty or referral programs
• Send newsletters, promotions, or review requests
• Deliver relevant content or advertising
• Enhance site security and fraud prevention

• Conduct data analysis for business improvements

We do not directly store or process payment information. All transactions are securely handled by PCI-compliant third-party payment processors.

How We Protect Your Information

We use industry-standard safeguards to protect your personal data, including:

• SSL encryption for all sensitive data
• Secure server environments and firewalls

• Limited access to data by authorized personnel only

In the event of a data breach, we will notify affected individuals via email within 7 business days.

Cookies and Tracking Technologies

By using our website, you acknowledge and agree that we and our service providers may use cookies, pixels, and similar technologies to collect information automatically for the purposes of improving your experience, delivering personalized content, and analyzing site performance.

We and our partners may use these tools to:

• Store user preferences and session data
• Understand how visitors use our website
• Improve user experience and website performance

• Deliver tailored content or ads, including remarketing
  
  

Some technologies may associate browsing activity with other non-identifiable information to improve marketing relevance. You can disable cookies through your browser settings; however, certain site features may not function properly if you do so.

To opt out of certain tracking, you may visit:

• Google Ads Settings
• Google Analytics Opt-Out Add-On
• Network Advertising Initiative Opt-Out

• Retention.com Opt-Out

We may also use advertising and attribution pixels from third-party partners (such as Rumble Ads, Meta, and Google) to understand how visitors engage with our site and measure campaign effectiveness. These tools may collect limited technical data (e.g., IP address, browser type, device ID, and page interactions) to help us attribute purchases and optimize advertising performance.

The data shared is limited, pseudonymized, and cannot reasonably identify an individual unless combined with other information not in our control.

Third-Party Service Providers

We may share limited information with trusted service providers who assist in operating our website, delivering products, processing payments, analyzing performance, or providing customer support, always under strict confidentiality agreements.

We may also share pseudonymized purchase or interaction data with advertising partners solely to measure marketing effectiveness and improve campaign performance. These partners are contractually prohibited from using the data for any independent purpose.

We may work with affiliate and performance marketing platforms that use tracking technologies to attribute sales. These platforms do not receive sensitive personal information.

When verifying eligibility for certain offers (e.g., military or student discounts), verification is handled by a third-party provider. We do not store any identity documentation used in that process.

Third-Party Links

Occasionally, we may include links to external websites. These third-party sites operate under their own privacy policies, and we are not responsible for their content or practices.

Analytics and Marketing Tools

We may use analytics and marketing tools provided by third parties (e.g., Google Analytics, Meta Pixel) to:

• Analyze visitor behavior and improve performance
• Deliver relevant advertising

• Measure marketing campaign effectiveness

These services may collect data through cookies, tags, or identifiers. You may adjust your ad preferences directly through each platform’s settings or opt-out tools.

Your Privacy Rights

California Residents (CCPA / CPRA)

If you reside in California, you have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your information
• Know how your information is used and shared
• Opt out of the sale or sharing of personal data (we do not sell data)

• Limit the use of sensitive personal information (we do not use sensitive data for profiling or advertising)

Right to Opt Out of Sharing for Advertising

Under the California Consumer Privacy Act (as amended by the CPRA), you may opt out of the “sharing” of your personal information for cross-context behavioral advertising.

You can exercise this right by selecting the “Your Privacy Choices” link available in the footer of every page on our website or by emailing us at support@joyorganics.com.

We also honor opt-out signals submitted through Global Privacy Control (GPC).

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

If you wish to request deletion of your personal information, please contact support@joyorganics.com.

International Visitors

Our website is operated in the United States and intended for U.S. customers. If you access our site from outside the U.S., your information will be transferred to and processed in the United States under applicable U.S. laws.

Children’s Privacy (COPPA)

We do not knowingly collect personal information from children under 13. If we discover that data from a child has been collected, we will promptly delete it.

Do Not Track (DNT) & Global Privacy Control

While some browsers offer “Do Not Track” settings, many sites do not respond to them. We do honor opt-out requests sent via Global Privacy Control (GPC), as required by California law.

Email Communications (CAN-SPAM Compliance)

We may use your email to:

• Send order confirmations, updates, and transactional messages
• Share product news, promotions, or educational content

• Respond to questions or feedback

You can unsubscribe anytime by clicking the “unsubscribe” link in our emails or by contacting support@joyorganics.com. We do not use deceptive subject lines or false headers in our communications.

Privacy Policy Updates

We may update this Privacy Policy as our business or legal obligations evolve. Any changes will be reflected by an updated “Effective Date” at the top of this page. Continued use of our site after updates constitutes acceptance of the revised policy.

Contact Us

If you have questions, concerns, or privacy-related requests, please contact:

Email: support@joyorganics.com

Mailing Address:
Joy Organics
2519 S Shields St, STE 1042
Fort Collins, CO 80526